hbaj Terms and Conditions

1 Introduction

Welcome to hbaj. These Terms and Conditions ("Terms") govern your access to and use of the hbaj platform, including the website at hbaj.io, the hbaj mobile app, and all games, services, and features available through your hbaj account. Please read these Terms carefully before registering.

By creating an account on hbaj, you confirm that you have read and understood these Terms in full and that you agree to be bound by them. If you do not agree with any part of these Terms, you should not register an account or use the hbaj platform.

hbaj reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the hbaj platform after any changes constitutes your acceptance of the updated Terms.

2 Eligibility

To register and use an hbaj account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be a current employee, contractor, or immediate family member of an hbaj employee or contractor.
• You must not have a previously suspended or closed hbaj account.

hbaj takes age verification seriously. During the registration process, you will be required to confirm that you are 18 or older. hbaj may request supporting documentation to verify your age and identity at any point. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending review.

3 Account Registration

Each player is permitted to hold one hbaj account only. Opening multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in the suspension of all associated accounts.

When registering your hbaj account, you are required to provide accurate and complete information. This includes your full name, date of birth, contact details, and payment information. You are responsible for keeping your account information up to date. If any of your details change, please update them through your account settings or contact support.

• Your hbaj username and password are personal to you and must not be shared with anyone else.
• You are responsible for all activity that takes place on your account.
• If you suspect that your account has been accessed without your authorisation, contact hbaj support immediately.
• hbaj will never ask for your password via email, chat, or any other channel.

4 Deposits and Withdrawals

hbaj supports deposits and withdrawals via bKash, Nagad, and Rocket — the most widely used mobile payment services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposits: Deposits are credited to your hbaj account within minutes of a successful transaction. Minimum and maximum deposit limits are displayed at the time of deposit. hbaj does not charge any fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit. Standard withdrawal processing times are as follows:

• Standard accounts: withdrawals processed within 24 hours of request.
• VIP accounts: withdrawals processed on a priority basis, typically within a few hours.
• Minimum withdrawal amount: displayed in your account at the time of request.
• Withdrawals may be subject to identity verification before processing.

hbaj reserves the right to request documentation to verify the source of funds before processing any withdrawal. This is a standard compliance requirement and is not a reflection on the player's account standing.

5 Bonuses and Promotions

hbaj offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, in addition to the general bonus terms set out here.

• Bonus funds are credited to your hbaj account separately from your real money balance.
• Bonus funds must be wagered a specified number of times (the "wagering requirement") before they can be withdrawn as cash.
• Wagering requirements and eligible games are stated clearly in each promotion's individual terms.
• Not all games contribute equally to wagering requirements. Contribution percentages are listed in the promotion terms.
• hbaj reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses are intended for personal entertainment use only and may not be transferred between accounts.

If hbaj determines that a player is abusing the bonus system — for example, by opening multiple accounts to claim the same bonus, or by using betting patterns designed to exploit bonus terms — hbaj reserves the right to void the bonus, cancel any associated winnings, and suspend the account.

6 Betting Rules

All bets placed on hbaj are subject to the specific rules of the game or event being wagered on, as well as the general betting rules set out here.

• Once a bet has been confirmed, it cannot be cancelled or amended.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• hbaj reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical error.
• In the event of a dispute regarding a bet outcome, hbaj's decision is final.
• Bets placed using funds obtained through fraudulent activity will be voided and the account suspended.
• For sports betting, hbaj follows standard industry rules for event cancellations, postponements, and walkovers.

For detailed rules on specific games — including Mega Fishing, Fortune Dragon, Fishing Yi Lu Fa, and Aladdin — please visit the Game Information page. Tips and strategy guides are also available on the Tips page.

7 Fair Play Policy

hbaj is committed to providing a fair gaming environment for all players. All games on the hbaj platform use certified random number generators (RNGs) to ensure that game outcomes are genuinely random and cannot be predicted or manipulated.

The following activities are strictly prohibited on hbaj and will result in immediate account suspension:

• Using automated betting software, bots, or scripts of any kind.
• Exploiting software bugs or glitches to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using VPNs or other tools to circumvent geographic restrictions.
• Any form of cheating, fraud, or deceptive behaviour on the platform.

8 Account Suspension and Closure

hbaj reserves the right to suspend, restrict, or permanently close any account at its discretion, including but not limited to the following circumstances:

• Violation of any part of these Terms and Conditions.
• Providing false or misleading information during registration or verification.
• Engaging in fraudulent, abusive, or illegal activity on the platform.
• Failure to complete identity or age verification when requested.
• Account inactivity for a period exceeding 12 consecutive months.

Players may also request the closure of their own hbaj account at any time by contacting the support team via live chat. Self-exclusion options are also available through your account settings — see Section 9 for details.

In the event of account closure due to a Terms violation, hbaj will review the account balance and determine whether any funds are eligible for return based on the circumstances of the closure.

9 Responsible Gaming

hbaj takes responsible gaming seriously. We believe that online gaming should be an enjoyable form of entertainment, and we provide a range of tools to help players stay in control of their activity on the platform.

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Periods: Temporarily restrict access to your account for a set period.
• Self-Exclusion: Permanently exclude yourself from the hbaj platform.

If you feel that your gaming habits are becoming difficult to manage, we encourage you to use these tools or to contact our support team directly. Full details of hbaj's responsible gaming policies and available resources are available on the Responsible Gaming page.

10 Privacy and Data

hbaj collects and processes personal data in accordance with its Privacy Policy. By registering an hbaj account, you consent to the collection and use of your personal data as described in the Privacy Policy.

hbaj uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal and regulatory obligations. hbaj does not sell your personal data to third parties.

• All data transmitted between your device and hbaj is encrypted using SSL technology.
• Player funds are held separately from hbaj's operational funds.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

11 Limitation of Liability

hbaj provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

• hbaj is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond our reasonable control.
• hbaj is not responsible for any losses arising from a player's failure to comply with these Terms.
• hbaj's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim.

Nothing in these Terms limits hbaj's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Changes to These Terms

hbaj reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Where changes are material, hbaj will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the hbaj platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or about your hbaj account, our support team is available 24 hours a day, seven days a week via live chat on the hbaj platform and app.

• Live Chat: Available directly through the hbaj platform and app — the fastest way to reach us.
• Email: [email protected]
• FAQ: Common questions are answered on the FAQ page.